Download

Tech Support

Running into a problem, have a question, or want to share feedback? Take a look at the FAQ below first. If you can’t find your answer there, just send us an email.

FAQ

How is Lofi Switch different from Spotify or Apple Music?

They’re completely different. Spotify and Apple Music are powerful music platforms with huge catalogs.

Lofi Switch is a small, beautifully simple music switch. Open it and Lofi starts playing — as easy as flipping the light switch in your room.

Is Lofi Switch free to use?

Yes.

First, every feature in the app is free.

Second, there’s free music too, and you can listen to it as long as you like — no trial period.

What does Premium include?

Subscribing to Premium unlocks every music journey for the full experience.

Music journeys began in January 2026, with a new journey released every month.

Note: Before subscribing, you can preview the first track of every Premium journey in the app.

Do I need to create an account?

No. Lofi Switch works without signing up, so you can start playing Lofi right away.

Which devices are supported?

Lofi Switch is currently available on iPhone only. Follow us on X for the latest news.

How do I manage or cancel my subscription?

Subscriptions are managed through the Apple App Store. On your iPhone, open Settings, tap your name at the top, go to Subscriptions, and select Lofi Switch to change or cancel it. After canceling, you can keep using it until the end of your current paid period.

Refunds are handled by Apple. Please request one at reportaproblem.apple.com.

Do you collect my data?

We don’t collect personally identifiable information: there are no accounts, no logins, and nothing is used for advertising. To improve the experience, we collect anonymous usage statistics. See our Privacy Policy for details.

Contact us

Email: support@lofiswitch.com

When reporting a problem, including the following helps us track it down faster:

We’ll get back to you within 3 business days.